Location access is required for Hukup Australia to display potential matches near you. Please choose the interface you are having trouble with from the following list:
If you still need help, please click here to create a ticket or send us an email at [email protected]
Web Browser (Desktop)
On Safari, Click at the top of your screen.
Select Preferences, then Websites.
Go to Location.
Select Hukup, then select Allow.
Go back to Hukup.net and allow Hukup access to your Location.
On chrome, go to: Settings > Privacy and Security > Site Settings > Location
Choose the option “Sites can ask your location.“
Then refresh your browser, it will ask for location access, allow it. Happy Hukup!!!
If you still need help, please click here to create a ticket.
Web Browser ( Android)
If you see the following on your mobile device, it means the Location has been disabled. Location on mobile could be disabled from 3 different settings, so we will go through each one one at a time.
First, ensure that your phone’s location settings are on. Swipe down from the top of the screen, as in the image below:
The second step is to ensure that Chrome has location access. Long press on the Chrome icon and then click on ⓘ .
Then click on Permission and allow location access “Allow only while using the app” as below.
Step Three is to check if the Location is enabled on the Hukup Australia page. Click on the settings sign, as shown in the image below.
Then click on Permissions.
Then, toggle the location button to allow Location (if it displays blocked).
It should display as below
Get out of this by clicking the back button at the top left corner.
Refresh the Hukup Australia page and click on continue. Happy Hukup!!!
If you still need help, please click here to create a ticket.
Iphone or Ipad
Open Settings > Privacy & Security > Location Services: Flick it On.
For Safari / Chrome: ensure that While Using the App option is selected.
For Safari Click on Settings > Safari > Location > hukup.net > Allow
Check Settings: aA Icon in the top address bar: a drop-down will open > click on Privacy Report
Click on Location> Allow
If you still need help, please click here to create a ticket.
For iOS App
Click on Settings(Grey Gears icon)
Select Hukup Australia ( or select Chrome if you are using a Browser)
Select Location> While Using the App
If you still need help, please click here to create a ticket.
Android App
First, ensure that your phone’s location services are on. Swipe down from the top of the screen.
Touch and hold Location. If you don’t see Location, tap Edit (Pencil icon) or Settings (Cogwheel). Then, drag Location into your Quick Settings.
To turn your phone’s location accuracy on:
Swipe down from the top of the screen.
Touch and hold Location.
Tap Advanced Google > Location Accuracy.
Turn Improve Location Accuracy on or off.
Then, long press on “Hukup Australia”. Click on ⓘ.
Click on Permissions > Location > Allow only while using the App
If you still need help, please click here to create a ticket.
